Frequently Asked Questions (F.A.Q.)
How can a prospect sign a lease?
The application and lease signing process is very simple. Simply click on the “Apply” icon on the website to start the application. Once your application is completed, our management team will proceed with sending you a lease. Once the lease is completed and your reservation fee is paid, our management team will proceed with the background check. Finally, after the background check is completed, financial qualifications must be provided to our management team. 
How is the lease contract structured?
All leases are individual leases. That means the resident is responsible for his/her rent and not any of his/her roommate’s rent. Damages in bedrooms are billed individually as well and damages to the common area (i.e. living room, kitchen, and hallways) are split evenly among all roommates unless a roommate(s) come forth and accept responsibility for the damages.
What is a reservation fee?
A reservation fee is a one-time non-refundable fee that is paid by the resident at lease signing. The fee covers light cleaning, light carpet cleaning, and painting and spackling holes no bigger than a dime. Anything needed to return the apartment back to its normal conditions outside of these things will be billed to the residents in the apartment after move-out. 

There is not a security deposit required for The Villas at Baraboo.
How does a resident qualify with us?
A resident can qualify in one (1) of three (3) ways.

1.  The first way to qualify is to provide financial documentation showing gross annual income (before taxes) one and a half (1.50) times the total rental amount on the lease contract. Financial documentation can include financial aid, loans, recent bank statements, current W-2 tax forms, trust fund accounts, or any other financial documents of funds that can be liquidated quickly or that do not fluctuate due to financial market activity.

2.  The second way to qualify is to apply with a Guarantor. A Guarantor is anyone at least eighteen (18) years old and can provide financial documentation showing gross annual income of three (3) times the total rental amount on the lease contract.

3.  The third way to qualify is to pay the entire total rental amount for the lease before move-in day.

A resident does not need to provide financial qualification paperwork at the time of lease signing, but must provide this within fourteen (14) days of signing the lease.
What is included in the rent?
Apartment furniture, electricity, internet, water, sewer, trash removal, Wi-Fi and parking are included in the monthly rent.
How can a resident pay rent or fill out a maintenance request
The process of paying rent or submitting a maintenance request is very easy. Go to the community’s website and click on the “Resident” icon. Once you have clicked on this you can log into your Resident Portal by creating an account with the information that the property management team has on file.

You can also download an app for your smart phone called Resident Portal. 

The best form of payment online is with an electronic check since there isn’t a fee.  If you pay with a debit or credit card, your card company will charge you a convenience fee.

What are the polices on pets, smoking, and guests
The Villas at Baraboo is not a pet friendly community.

The entire campus is completely tobacco free (cigarettes, vaping, chewing tobacco, etc.)

The Villas at Baraboo is a drug and alcohol-free community.

Guests are welcome subject to the consent of roommates and security considerations. Overnight guests are welcome, with limits on the number of days and guests.
Can a resident choose his/her roommates?
A resident can choose his/her roommates as long as there are available bedrooms in that resident’s apartment. If a resident doesn’t have any roommates, then there will be a roommate matching survey that is part of the application process to help match the resident with potential roommates. Contact information will be given before move-in so that all the roommates can coordinate and get to know one another.
Is there an on-site management team that can assist residents at any time?
We guarantee a 24/7 commitment to our residents. From our professional management staff and friendly student representatives to our maintenance team, we will always have someone available to assist residents. We strive to complete work orders within 24 hours of receiving notification. We will also have on-call Resident Assistants, who may be the first respondents to any after-hours maintenance emergencies.
How does move-in day work?
On move-in day, the resident will come to the leasing office to collect their keys. Unless arranged differently by the Community Manager, the resident will need to have paid their reservation fee and first rental installment before they receive keys. The resident must also have provided financial qualification document(s) before receiving keys as well. Once a resident receives keys, a member of the management team will escort the resident to his/her unit and point out some items to keep in mind about the apartment. Resident will then have forty-eight (48) hours to complete the inspection checklist and return it to the leasing office. Resident can call the leasing office and request an early move-in date and the management team will try their best to accommodate, but no guarantees are made that the request will be approved. 
Suggested things to bring on move-in day:
  • Trash Can(s)
  • Mop/Broom/Swiffer/Vacuum 
  • Television
  • Television Stand
  • Surge Protector
  • Pots, Pans, Tupperware
  • Kitchen Utensils
  • Bedding (Full extra long)
  • Shower curtain rod, curtain and hooks
  • Cleaning Products
  • Toilet Plunger
  • Laundry Basket
  • Laundry Detergent & Dryer Sheet
  • First Aid Supplies
  • Microwave
  • Small Appliances (Coffeemaker, Toaster, Can Opener, Etc.)